Privacy Policy

Your privacy matters to us. 

Ember & Arrow Collective collects personal information necessary to provide our services, including: 

  • Name 

  • Email address 

  • Phone number 

  • Emergency contact information 

  • Health information voluntarily provided through waivers 

  • Payment and billing information 

  • Membership and attendance history 

We use this information to: 

  • Manage memberships and accounts 

  • Process payments 

  • Schedule classes 

  • Communicate studio updates 

  • Improve member experience 

  • Comply with applicable legal obligations 

We do not sell your personal information. 

We may share limited information with trusted third-party service providers, including payment processors, scheduling platforms, communication providers, and technology partners, solely for the purpose of operating our business. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Reasonable administrative, technical, and physical safeguards are maintained to help protect your information; however, no electronic storage or transmission method can be guaranteed to be completely secure. 

By using our website, booking platform, or studio services, you consent to the collection and use of your information as described in these Terms and our Privacy Policy.

Questions regarding your personal information or requests for access, correction, or deletion (where applicable) may be directed to Ember & Arrow Collective. 

Changes to These Terms 

Ember & Arrow Collective reserves the right to modify these Terms & Conditions, Privacy Policy, memberships, pricing, and studio policies at any time. 

Updates become effective immediately upon posting unless otherwise stated. Continued use of our website, memberships, classes, or studio services constitutes acceptance of the revised Terms. 

Contact Us 

If you have questions regarding these Terms & Conditions, your membership, or our studio policies, please contact us. 

Thank you for choosing Ember & Arrow Collective. We are honored to be part of your movement journey and look forward to helping you grow stronger—one class at a time.